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IT Security Product Specialist, Senior
Date: Nov 30, 2018
Location: San Francisco, CA, US, 94105
Company: Pacific Gas And Electric Company
Requisition ID # 18017
Job Category : Information Technology
Job Level : Individual Contributor
Business Unit: Gas Operations
Job Location : Concord; Concord; Sacramento; San Francisco; San Ramon
Company
Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.
Department Summary
The Cybersecurity team enables PG&E to achieve its mission by providing governance, oversight, and support of operational resiliency and asset safeguards in a relevant, timely and data-driven manner. The Cybersecurity team consists of security professionals in their chosen disciplines, including:
- Cybersecurity Services
- Risk & Strategy
- Security Intelligence & Operations
- Compliance
Working together, we review the current cyber threat landscape and lend our expertise to help the company understand its security posture and act on the highest priority risks.
The Cybersecurity team takes a proactive approach to security by focusing on the cyber risks PG&E faces. Cybersecurity's methodology and framework synthesizes current legal, regulatory, and operating mandates with PG&E’s business goals and operations. By taking this information and focusing on the cyber risks unique to individual Lines of Business (LOB), Cybersecurity helps PG&E’s LOBs make informed decisions about where to invest their resources.
Position Summary
PG&E's IT Cybersecurity Security Infrastructure Team partners with various IT and BT organizations on security issues within PG&E. Work with Managers, Team Leads, Specialists, Security Teams, and Subject Matter Experts to remediate security gaps. Facilitate and assist in alerting, coordination of remediation effort, analyzing, tracking, and reporting its progress. Lead workshops, presentations, and discussions with leaders, Line of Business, and other key stakeholders. Deploy, Manage, and utilize security tools leveraged by Security Infrastructure to achieve PG&E mission.
The headquarter location may be in any of the following cities: Concord, Fairfield, Sacramento, San Francisco, or San Ramon.
Qualifications
Minimum:
- AA/AS in Computer Science, Business, Engineering or equivalent work experience
- Minimum of 4 years of relevant technical experience, two years of which should support or deploy Endpoint Malware Protection
Desired:
- Bachelor of Science in Computer Science
- 6 years of technical experience
- Achieve positive remediation results with multiple projects and remediation efforts running simultaneously
- Microsoft Office, Remedy, SharePoint, Security tools
- Self-motivated
- Able to follow Safety First principles
- Results driven, and customer focused
- Multi-Platform knowledge (UNIX/LINUX, Windows Servers/Desktops, Cisco hardware, etc)
- Skilled at being team player
- Energizes coworkers, and maintaining a positive attitude towards the team and the business directions
- Strong analytical, critical thinking and decision-making skills
- Familiar with one or more security controls / risk management frameworks (ISO, NIST, etc.)
- Advanced knowledge and understanding of regulatory and compliance requirements such as SOX, NERC, CIP, EPA, etc.
Job Responsibilities
Security Controls
- Defend systems against unauthorized access, modification and/or destruction.
- Monitor and support Endpoint Malware Protection software; PAN Traps, McAfee, Microsoft SCEP/Defender, etc.
- Identify security abnormalities and report violations.
- Train peer employees in security awareness, protocols and procedures.
- Respond immediately to security incidents and provide post-incident analysis.
- Partner with the groups within Information/Business Technology and Lines of Businesses on security.
- Facilitate and assist in the coordination of remediation efforts, tracking and reporting its progress.
- Partner with Cybersecurity, Compliance teams, and other key stakeholders to alert or resolve the detected anomalies.
- Document and manage Cybersecurity process, procedures, policies, control documentation, and etc.
- Facilitates/Leads Root Cause Analysis
. - Research and recommend security controls and tools upgrades.
- Participate in Security projects.
- Server as mentor for newer employees and/or delegate of supervisor/manager.
- Prepare and present recommendations and alternatives to senior management.
Product Management
- Performs product management duties over a sector of technology products or services or assigned to high profile products or services.
- Oversee and manage the continuous product lifecycle from research, planning and implementation to retirement.
- Introduce new innovative solutions that enhance the existing capabilities of the product(s) or service(s). Develop methods of automation and optimization.
- Partner with peers in the accountable planning organization to develop the strategic vision and understand how it applies to the targeted products or services.
- Understand the industry’s product positioning, the product’s key benefits, and the product’s targeted users. Partner close with the vendor to influence the product’s future capabilities.
SUPPORT
- Work closely with IT professionals to troubleshoot and resolve complex operational issues.
- Drive conventions and standards (such as usage or configuration) across multiple products to maximize user experience.
- Be a third-tier support specialist to other IT professionals for escalated operational issues.
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